Work design influences: A synthesis of multilevel factors that affect the design of jobs

Sharon Parker, Anja Van den Broeck, David Holman

Research output: Contribution to journalArticle

26 Citations (Scopus)

Abstract

High quality work design is a key determinant of employee well-being, positive work attitudes, and job/organizational performance. Yet many job incumbents continue to experience deskilled and demotivating work. We argue that there is a need to understand better where work designs come from. We review research that investigates the factors that influence work design, noting that this research is only a small fragment of the work design literature. The research base is also rather disparate, spanning distinct theoretical perspectives according to the level of analysis. To help integrate this literature, we use a framework that summarizes the direct and indirect ways in which work design is shaped by the higher-level external context (global/ international, national and occupational factors), the organizational context, the local work context (work group factors), and individual factors. We highlight two key indirect effects: first, factors affect formal decision-making processes via influencing managers' work design-related motivation, knowledge, skills, and abilities (KSAs), and opportunities; and second, factors shape informal and emergent work design processes via influencing employees' work design-related motivation, KSAs and opportunities. By reviewing the literature according to this framework, we set the stage for more comprehensive theoretical development and empirical studies on the factors that influence work design.
Original languageEnglish
Pages (from-to)267-308
JournalAcademy of Management Annals
Volume11
Issue number1
DOIs
Publication statusPublished - 1 Jan 2017

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Factors
Work design
Influence factors
Levels of analysis
Work groups
Employee well-being
Individual factors
Empirical study
Incumbents
Work attitudes
Indirect effects
Design process
Organizational performance
Managers
Organizational context
Employees
Reviewing
Decision-making process

Cite this

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Work design influences : A synthesis of multilevel factors that affect the design of jobs. / Parker, Sharon; Van den Broeck, Anja; Holman, David.

In: Academy of Management Annals, Vol. 11, No. 1, 01.01.2017, p. 267-308.

Research output: Contribution to journalArticle

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