The social dimension of firm performance: a data envelopment approach

Robert G. Chambers, T. Serra

    Research output: Contribution to journalArticlepeer-review

    22 Citations (Scopus)


    A data envelopment model is proposed to quantify the social dimension of firm performance. Corporate social responsibility activities are treated as netputs to production. Production of good outputs and unintended by-products are combined in the overall measurement of firm performance. Our model is illustrated using a sample of global firms and suggests strikingly low social performance levels. © 2016 Springer-Verlag Berlin Heidelberg
    Original languageEnglish
    Pages (from-to)189-206
    Number of pages18
    JournalEmpirical Economics
    Issue number1
    Early online date19 Aug 2016
    Publication statusPublished - 1 Feb 2018


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