The role of skills and competencies in enacted eGovernment implementation: investigations of experiences in developing countries

Joseph Teo

Research output: ThesisDoctoral Thesis

198 Downloads (Pure)

Abstract

A paucity of skilled personnel is a significant barrier to the development and institutionalisation of e-Government in developing countries. This study examines the role of skilled actors in enacting e-Government systems through case studies in five different developing countries. The study extends Fountain's Technology Enactment Framework by firstly identifying how different skills and competencies can modify, and are modified, over the course of the enactment process. Secondly, the study demonstrates how skilled actors significantly impact implementation outcomes through better perception, sensemaking, improvisation and performance. The study has further practical implications for capacity building and eGovernment policy in developing countries.
Original languageEnglish
QualificationDoctor of Philosophy
Awarding Institution
  • The University of Western Australia
Supervisors/Advisors
  • Letch, Nick, Supervisor
Award date9 Dec 2016
Publication statusUnpublished - 2016

Fingerprint

Dive into the research topics of 'The role of skills and competencies in enacted eGovernment implementation: investigations of experiences in developing countries'. Together they form a unique fingerprint.

Cite this