The nature of e-CRM in Irish SMEs: comparing international and domestic firms

Paul Harrigan; E. Ramsey; P. Ibbotson

The nature of e-CRM in Irish SMEs: comparing international and domestic firms

Paul Harrigan, E. Ramsey, P. Ibbotson

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Research output: Chapter in Book/Conference paper › Conference paper › peer-review

Original language	English
Title of host publication	Proceedings of the 30th Institute for Small Business and Entrepreneurship Conference
Place of Publication	Glasgow, UK
Publisher	Institute for Small Business and Entrepreneurship
Pages	1-20
Volume	Online
Publication status	Published - 2007
Event	30th Institute for Small Business and Entrepreneurship Conference - Heriot Watt University, Glasgow, United Kingdom Duration: 7 Nov 2007 → 9 Nov 2007

Conference

Conference	30th Institute for Small Business and Entrepreneurship Conference
Abbreviated title	ISBE 2012
Country/Territory	United Kingdom
City	Glasgow
Period	7/11/07 → 9/11/07

Cite this

@inproceedings{2fc9aa9da88c4066afefd112992c1c04,

title = "The nature of e-CRM in Irish SMEs: comparing international and domestic firms",

author = "Paul Harrigan and E. Ramsey and P. Ibbotson",

year = "2007",

language = "English",

volume = "Online",

pages = "1--20",

booktitle = "Proceedings of the 30th Institute for Small Business and Entrepreneurship Conference",

publisher = "Institute for Small Business and Entrepreneurship",

note = "30th Institute for Small Business and Entrepreneurship Conference, ISBE 2012 ; Conference date: 07-11-2007 Through 09-11-2007",

}

Harrigan, P, Ramsey, E & Ibbotson, P 2007, The nature of e-CRM in Irish SMEs: comparing international and domestic firms. in Proceedings of the 30th Institute for Small Business and Entrepreneurship Conference. vol. Online, Institute for Small Business and Entrepreneurship, Glasgow, UK, pp. 1-20, 30th Institute for Small Business and Entrepreneurship Conference, Glasgow, United Kingdom, 7/11/07.

The nature of e-CRM in Irish SMEs: comparing international and domestic firms. / Harrigan, Paul; Ramsey, E.; Ibbotson, P.
Proceedings of the 30th Institute for Small Business and Entrepreneurship Conference. Vol. Online Glasgow, UK: Institute for Small Business and Entrepreneurship, 2007. p. 1-20.

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

TY - GEN

T1 - The nature of e-CRM in Irish SMEs: comparing international and domestic firms

AU - Harrigan, Paul

AU - Ramsey, E.

AU - Ibbotson, P.

PY - 2007

Y1 - 2007

M3 - Conference paper

VL - Online

SP - 1

EP - 20

BT - Proceedings of the 30th Institute for Small Business and Entrepreneurship Conference

PB - Institute for Small Business and Entrepreneurship

CY - Glasgow, UK

T2 - 30th Institute for Small Business and Entrepreneurship Conference

Y2 - 7 November 2007 through 9 November 2007

ER -