Abstract
Student volunteering has many benefits for students, universities, and nonprofit organizations (NPOs), but research on these from a multistakeholder perspective is scant. Using psychological contract theory, this article compares outcomes to expectations of students, universities, and NPOs, proposing a model of the benefits of volunteering to all three stakeholder groups. Based on a large-scale qualitative research with over 60 interviews in six Australian universities, the article offers an in-depth analysis of student volunteering benefits, surprises (benefits exceeding expectations), and disappointments (unmet expectations) for each stakeholder group. Some of these benefits align with existing literature, while others contribute new knowledge on the outcomes of student volunteering. The results show that training, preparation, and management of expectations have the potential to build positive benefits for all. It concludes with implications for universities and NPOs and directions for future research on student volunteering.
| Original language | English |
|---|---|
| Article number | 0899764019863108 |
| Number of pages | 21 |
| Journal | Nonprofit and Voluntary Sector Quarterly |
| DOIs | |
| Publication status | E-pub ahead of print - Jul 2019 |
Cite this
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The Multidimensional Benefits of University Student Volunteering : Psychological Contract, Expectations, and Outcomes. / Haski-Leventhal, Debbie; Paull, Megan; Young, Susan; MacCallum, Judith; Holmes, Kirsten; Omari, Maryam; Scott, Rowena; Alony, Irit.
In: Nonprofit and Voluntary Sector Quarterly, 07.2019.Research output: Contribution to journal › Article
TY - JOUR
T1 - The Multidimensional Benefits of University Student Volunteering
T2 - Psychological Contract, Expectations, and Outcomes
AU - Haski-Leventhal, Debbie
AU - Paull, Megan
AU - Young, Susan
AU - MacCallum, Judith
AU - Holmes, Kirsten
AU - Omari, Maryam
AU - Scott, Rowena
AU - Alony, Irit
PY - 2019/7
Y1 - 2019/7
N2 - Student volunteering has many benefits for students, universities, and nonprofit organizations (NPOs), but research on these from a multistakeholder perspective is scant. Using psychological contract theory, this article compares outcomes to expectations of students, universities, and NPOs, proposing a model of the benefits of volunteering to all three stakeholder groups. Based on a large-scale qualitative research with over 60 interviews in six Australian universities, the article offers an in-depth analysis of student volunteering benefits, surprises (benefits exceeding expectations), and disappointments (unmet expectations) for each stakeholder group. Some of these benefits align with existing literature, while others contribute new knowledge on the outcomes of student volunteering. The results show that training, preparation, and management of expectations have the potential to build positive benefits for all. It concludes with implications for universities and NPOs and directions for future research on student volunteering.
AB - Student volunteering has many benefits for students, universities, and nonprofit organizations (NPOs), but research on these from a multistakeholder perspective is scant. Using psychological contract theory, this article compares outcomes to expectations of students, universities, and NPOs, proposing a model of the benefits of volunteering to all three stakeholder groups. Based on a large-scale qualitative research with over 60 interviews in six Australian universities, the article offers an in-depth analysis of student volunteering benefits, surprises (benefits exceeding expectations), and disappointments (unmet expectations) for each stakeholder group. Some of these benefits align with existing literature, while others contribute new knowledge on the outcomes of student volunteering. The results show that training, preparation, and management of expectations have the potential to build positive benefits for all. It concludes with implications for universities and NPOs and directions for future research on student volunteering.
KW - student volunteering
KW - university
KW - service-learning
KW - psychological contract
KW - benefits
KW - NONPROFIT ORGANIZATIONS
KW - FUNCTIONAL MOTIVES
KW - PARTNERSHIPS
KW - PERSPECTIVES
KW - PERSONALITY
U2 - 10.1177/0899764019863108
DO - 10.1177/0899764019863108
M3 - Article
JO - Nonprofit and Voluntary Sector Quarterly
JF - Nonprofit and Voluntary Sector Quarterly
SN - 0094-0607
M1 - 0899764019863108
ER -