Abstract
| Original language | English |
|---|---|
| Pages (from-to) | 20-33 |
| Number of pages | 14 |
| Journal | Journal of Co-operative Organization and Management |
| Volume | 6 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - Jun 2018 |
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The member wears four hats : a member identification framework for co-operative enterprises. / Mamouni Limnios, Elena; Mazzarol, Timothy; Soutar, Geoffrey; Siddique, Kadambot.
In: Journal of Co-operative Organization and Management, Vol. 6, No. 1, 06.2018, p. 20-33.Research output: Contribution to journal › Article
TY - JOUR
T1 - The member wears four hats
T2 - a member identification framework for co-operative enterprises
AU - Mamouni Limnios, Elena
AU - Mazzarol, Timothy
AU - Soutar, Geoffrey
AU - Siddique, Kadambot
PY - 2018/6
Y1 - 2018/6
N2 - Co-operative and mutual enterprises (CMEs) are organisations in which buyers or suppliers are also the owners, shareholders and members of a community of purpose. Member heterogeneity and commitment have been reported in the literature, but the drivers of member commitment remain poorly understood. This paper proposes that members identify with their CME as patrons, investors, owners, and community members; wearing "Four Hats" (4Hs). A case study analysis of three Australian producer co-operatives examined directors and managers perceptions of factors influencing members' commitment and delivery of a member value proposition. The 4Hs emerge as stable patterns and the cross-case analysis illustrates their strategic importance and link to member value proposition.
AB - Co-operative and mutual enterprises (CMEs) are organisations in which buyers or suppliers are also the owners, shareholders and members of a community of purpose. Member heterogeneity and commitment have been reported in the literature, but the drivers of member commitment remain poorly understood. This paper proposes that members identify with their CME as patrons, investors, owners, and community members; wearing "Four Hats" (4Hs). A case study analysis of three Australian producer co-operatives examined directors and managers perceptions of factors influencing members' commitment and delivery of a member value proposition. The 4Hs emerge as stable patterns and the cross-case analysis illustrates their strategic importance and link to member value proposition.
KW - co-operatives
KW - mutual enterprises
KW - CME
KW - member value proposition
KW - commitment
KW - four hats
U2 - 10.1016/j.jcom.2018.03.003
DO - 10.1016/j.jcom.2018.03.003
M3 - Article
VL - 6
SP - 20
EP - 33
JO - Journal of Co-operative Organization and Management
JF - Journal of Co-operative Organization and Management
SN - 2213-297X
IS - 1
ER -