The interactive effects of person-focused citizenship behaviour, task interdependence, and virtuality on team performance

Ramon Rico , Daniel G. Bachrach, Miriam Sánchez-Manzanares, Brian J. Collins

Research output: Contribution to journalArticlepeer-review

23 Citations (Scopus)

Abstract

A multifactorial between-groups experiment examined the effects of person-focused organizational citizenship behaviours (OCBP) on the performance of teams characterized by different levels of virtuality and task interdependence. Results reveal in low virtual teams the moderating effects of task interdependence on the OCBP-team performance relationship are positive; however, these effects are reversed in high virtual teams. Using social presence and task-technology fit theories, our results indicate that task context affects how OCBP impacts team performance, particularly across different levels of team virtuality. The implications for research on OCB and the management of virtual teams are discussed.

Original languageEnglish
Pages (from-to)700-726
Number of pages27
JournalEuropean Journal of Work and Organizational Psychology
Volume20
Issue number5
Early online date16 Jun 2011
DOIs
Publication statusPublished - 2011
Externally publishedYes

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