How effective are human resource management (HRM) factors-pay, formal education, job training, and working hours-in shaping performance in the public sector? As far as formal education and job training are concerned, it is widely believed that a higher-educated and skilled public sector workforce performs better than a lower-educated and skilled workforce (Arrow, 1962; Becker, 1964). When it comes to pay and working hours, there are mixed views about the performance-enhancing effects of high pay and long working hours in the public sector (Golden, 2012; Grant, 2008a; Perry & Wise, 1990; Shapiro & Stiglitz, 1984). Some public employees who, for example, work long hours may believe that they are performing at high levels, but others may disagree that long working hours raise performance (Liu, Chen, & Gan, 2019; Taylor, 2018).
|Title of host publication||The Public Productivity and Performance Handbook|
|Editors||Marc Holzer, Andrew Ballard|
|Place of Publication||New York|
|Publisher||Taylor & Francis|
|Number of pages||25|
|Publication status||Published - 26 Jul 2021|