Abstract
How effective are human resource management (HRM) factors-pay, formal education, job training, and working hours-in shaping performance in the public sector? As far as formal education and job training are concerned, it is widely believed that a higher-educated and skilled public sector workforce performs better than a lower-educated and skilled workforce (Arrow, 1962; Becker, 1964). When it comes to pay and working hours, there are mixed views about the performance-enhancing effects of high pay and long working hours in the public sector (Golden, 2012; Grant, 2008a; Perry & Wise, 1990; Shapiro & Stiglitz, 1984). Some public employees who, for example, work long hours may believe that they are performing at high levels, but others may disagree that long working hours raise performance (Liu, Chen, & Gan, 2019; Taylor, 2018).
| Original language | English |
|---|---|
| Title of host publication | The Public Productivity and Performance Handbook |
| Editors | Marc Holzer, Andrew Ballard |
| Place of Publication | New York |
| Publisher | Taylor & Francis |
| Chapter | 26 |
| Pages | 400-424 |
| Number of pages | 25 |
| Edition | 3rd |
| ISBN (Electronic) | 9781000402193 |
| ISBN (Print) | 9781032014920 |
| Publication status | Published - 26 Jul 2021 |