Teaching an Old Dog New Tricks: Accessing Employment Opportunities for mature Workers in the Call Centre Industry

Judy Skene

Teaching an Old Dog New Tricks: Accessing Employment Opportunities for mature Workers in the Call Centre Industry

Judy Skene

Graduate Research School

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

Original language	English
Title of host publication	Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand
Editors	P. Hlland, J. Teicher, S. Turberville
Place of Publication	Clayton, Victoria
Publisher	Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ)
Volume	N
ISBN (Print)	0736222425
Publication status	Published - 2003
Event	17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand - Clayton, Australia Duration: 4 Feb 2003 → 7 Feb 2003

Conference

Conference	17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand
Abbreviated title	AIRAANZ
Country/Territory	Australia
City	Clayton
Period	4/02/03 → 7/02/03

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Cite this

Skene, J. (2003). Teaching an Old Dog New Tricks: Accessing Employment Opportunities for mature Workers in the Call Centre Industry. In P. Hlland, J. Teicher, & S. Turberville (Eds.), Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand (Vol. N). Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ).

Skene, Judy. / Teaching an Old Dog New Tricks: Accessing Employment Opportunities for mature Workers in the Call Centre Industry. Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand. editor / P. Hlland ; J. Teicher ; S. Turberville. Vol. N Clayton, Victoria : Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ), 2003.

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title = "Teaching an Old Dog New Tricks: Accessing Employment Opportunities for mature Workers in the Call Centre Industry",

author = "Judy Skene",

year = "2003",

language = "English",

isbn = "0736222425",

volume = "N",

editor = "P. Hlland and J. Teicher and S. Turberville",

booktitle = "Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand",

publisher = "Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ)",

note = "17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand, AIRAANZ ; Conference date: 04-02-2003 Through 07-02-2003",

}

Skene, J 2003, Teaching an Old Dog New Tricks: Accessing Employment Opportunities for mature Workers in the Call Centre Industry. in P Hlland, J Teicher & S Turberville (eds), Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand. vol. N, Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ), Clayton, Victoria, 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand, Clayton, Victoria, Australia, 4/02/03.

Teaching an Old Dog New Tricks: Accessing Employment Opportunities for mature Workers in the Call Centre Industry. / Skene, Judy.
Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand. ed. / P. Hlland; J. Teicher; S. Turberville. Vol. N Clayton, Victoria: Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ), 2003.

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

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AU - Skene, Judy

PY - 2003

Y1 - 2003

M3 - Conference paper

SN - 0736222425

VL - N

BT - Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand

A2 - Hlland, P.

A2 - Teicher, J.

A2 - Turberville, S.

PB - Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ)

CY - Clayton, Victoria

T2 - 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand

Y2 - 4 February 2003 through 7 February 2003

ER -

Skene J. Teaching an Old Dog New Tricks: Accessing Employment Opportunities for mature Workers in the Call Centre Industry. In Hlland P, Teicher J, Turberville S, editors, Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand. Vol. N. Clayton, Victoria: Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ). 2003