State Emergency Service volunteer views on expectations, experiences and motivations

Hawa Muhammad Farid; Darja Kragt; Patrick Dunlop; Marylene Gagne; Alex Luksyte; Djurre Holtrop

State Emergency Service volunteer views on expectations, experiences and motivations

Hawa Muhammad Farid, Darja Kragt, Patrick Dunlop, Marylene Gagne, Alex Luksyte, Djurre Holtrop

Research output: Book/Report › Other output

Abstract

In 2017, the University of Western Australia (UWA) began a research collaboration project with the Department of Fire and Emergency Services (DFES), funded by the Bushfire and Natural Hazards Cooperative Research Centre (CRC), to investigate ways to improve the retention rates of their emergency service volunteers. The State Emergency Service (SES) volunteers are a vital community within Western Australia’s emergency volunteering sector due to their profound work and assistance in times of natural disasters and other emergencies. As such, researchers from UWA (Patrick Dunlop, Marylène Gagné, and Djurre Holtrop have since relocated to Curtin University) have collaborated to develop and administer a Cultural Assessment Tool (CAT) in the form of an online survey. The purpose of this survey was to learn about the SES volunteering experience from the volunteers’ perspectives in order to obtain information on how to improve volunteer recruitment, retention, wellbeing, and diversity within the overall SES volunteering journey.

Original language	English
Publisher	Bushfire and Natural Hazards Cooperative Research Centre
Number of pages	26
Publication status	Published - 2019

Access to Document

https://www.bnhcrc.com.au/publications/biblio/bnh-6012Licence: CC BY-NC

1 Conference paper
1 Article
1 Article in specialist publication

Sustaining Volunteer Organizations: Investigating the Internal and External Predictors of Turnover
Kragt, D., Holtrop, D., Askovic, M., Boezeman, E. J. & Forner, V. W., 2020, Academy of Management Annual Meeting Proceedings. Atinc, G. (ed.). USA: Academy of Management
Research output: Chapter in Book/Conference paper › Conference paper › peer-review
Motivations, experiences and emotions: being an SES volunteer
Kragt, D., Luksyte, A., Dunlop, P., Holtrop, D. & Gagne, M., 2019, Hazard Notes.
Research output: Contribution to specialist publication › Article in specialist publication › peer-review

Open Access
When joining is not enough: emergency services volunteers and the intention to remain
Kragt, D., Dunlop, P., Gagne, M., Holtrop, D. & Luksyte, A., 1 Oct 2018, In: Australian Journal of Emergency Management. 33, 4, p. 35-40 6 p.
Research output: Contribution to journal › Article › peer-review

Cite this

@book{61831c745ea04d9eb4b7410b03440de0,

title = "State Emergency Service volunteer views on expectations, experiences and motivations",

abstract = "In 2017, the University of Western Australia (UWA) began a research collaboration project with the Department of Fire and Emergency Services (DFES), funded by the Bushfire and Natural Hazards Cooperative Research Centre (CRC), to investigate ways to improve the retention rates of their emergency service volunteers. The State Emergency Service (SES) volunteers are a vital community within Western Australia{\textquoteright}s emergency volunteering sector due to their profound work and assistance in times of natural disasters and other emergencies. As such, researchers from UWA (Patrick Dunlop, Maryl{\`e}ne Gagn{\'e}, and Djurre Holtrop have since relocated to Curtin University) have collaborated to develop and administer a Cultural Assessment Tool (CAT) in the form of an online survey. The purpose of this survey was to learn about the SES volunteering experience from the volunteers{\textquoteright} perspectives in order to obtain information on how to improve volunteer recruitment, retention, wellbeing, and diversity within the overall SES volunteering journey.",

author = "{Muhammad Farid}, Hawa and Darja Kragt and Patrick Dunlop and Marylene Gagne and Alex Luksyte and Djurre Holtrop",

year = "2019",

language = "English",

publisher = "Bushfire and Natural Hazards Cooperative Research Centre",

}

TY - BOOK

T1 - State Emergency Service volunteer views on expectations, experiences and motivations

AU - Muhammad Farid, Hawa

AU - Kragt, Darja

AU - Dunlop, Patrick

AU - Gagne, Marylene

AU - Luksyte, Alex

AU - Holtrop, Djurre

PY - 2019

Y1 - 2019

N2 - In 2017, the University of Western Australia (UWA) began a research collaboration project with the Department of Fire and Emergency Services (DFES), funded by the Bushfire and Natural Hazards Cooperative Research Centre (CRC), to investigate ways to improve the retention rates of their emergency service volunteers. The State Emergency Service (SES) volunteers are a vital community within Western Australia’s emergency volunteering sector due to their profound work and assistance in times of natural disasters and other emergencies. As such, researchers from UWA (Patrick Dunlop, Marylène Gagné, and Djurre Holtrop have since relocated to Curtin University) have collaborated to develop and administer a Cultural Assessment Tool (CAT) in the form of an online survey. The purpose of this survey was to learn about the SES volunteering experience from the volunteers’ perspectives in order to obtain information on how to improve volunteer recruitment, retention, wellbeing, and diversity within the overall SES volunteering journey.

AB - In 2017, the University of Western Australia (UWA) began a research collaboration project with the Department of Fire and Emergency Services (DFES), funded by the Bushfire and Natural Hazards Cooperative Research Centre (CRC), to investigate ways to improve the retention rates of their emergency service volunteers. The State Emergency Service (SES) volunteers are a vital community within Western Australia’s emergency volunteering sector due to their profound work and assistance in times of natural disasters and other emergencies. As such, researchers from UWA (Patrick Dunlop, Marylène Gagné, and Djurre Holtrop have since relocated to Curtin University) have collaborated to develop and administer a Cultural Assessment Tool (CAT) in the form of an online survey. The purpose of this survey was to learn about the SES volunteering experience from the volunteers’ perspectives in order to obtain information on how to improve volunteer recruitment, retention, wellbeing, and diversity within the overall SES volunteering journey.

M3 - Other output

BT - State Emergency Service volunteer views on expectations, experiences and motivations

PB - Bushfire and Natural Hazards Cooperative Research Centre

ER -

State Emergency Service volunteer views on expectations, experiences and motivations

Abstract

Access to Document

Fingerprint

Research output

Sustaining Volunteer Organizations: Investigating the Internal and External Predictors of Turnover

Motivations, experiences and emotions: being an SES volunteer

When joining is not enough: emergency services volunteers and the intention to remain

Cite this