Abstract
The thesis provides a framework for classifying sociomaterial concepts that include common use cases, assemblages, and resistance and accommodation associated with ERP data management. This dissertation reviews past social theories and argues for taking a sociomaterial perspective. The research presents insights gained by conducting content analysis of 92- hour long ERP practitioner interviews and deepened further with over 40 hours of observational evidence-based case study analysis and discussion. New concepts associated with sociomateriality are introduced in the research including routine and technology-oriented clusters, assemblage types, and resistance and accommodation factors which may have applicability to analysing other business processes.
Original language | English |
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Qualification | Doctor of Philosophy |
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Award date | 9 Feb 2019 |
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Publication status | Unpublished - 2018 |