Social CRM: practice to theory to practice

Paul Harrigan, M. Choudhury

Research output: Chapter in Book/Conference paperConference paperpeer-review

Original languageEnglish
Title of host publicationProceedings 2012 ANZMAC Conference: Sharing the Cup of Knowledge
PublisherPromaco Conventions Pty. Ltd.
Pages1-7
Publication statusPublished - 2012
EventAustralia and New Zealand Marketing Academy Conference: Sharing the Cup of Knowledge - Adelaide, Australia
Duration: 3 Dec 20125 Dec 2012

Conference

ConferenceAustralia and New Zealand Marketing Academy Conference
Abbreviated titleANZMAC 2012
Country/TerritoryAustralia
CityAdelaide
Period3/12/125/12/12

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