Shifts in Service Quality Over the Customer-Provider Relationship

T. Dagger, Jill Sweeney

Research output: Chapter in Book/Conference paperConference paper

Original languageEnglish
Title of host publicationANZMAC 2005 Conference Proceedings
EditorsSharon Purchase
Place of PublicationPerth, Western Australia
PublisherThe University of Western Australia
Pages31-38
EditionFremantle
ISBN (Print)064645546X
Publication statusPublished - 2005
EventShifts in Service Quality Over the Customer-Provider Relationship - Fremantle
Duration: 1 Jan 2005 → …

Conference

ConferenceShifts in Service Quality Over the Customer-Provider Relationship
Period1/01/05 → …

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