Shifts in Service Quality Over the Customer-Provider Relationship

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

Original language	English
Title of host publication	ANZMAC 2005 Conference Proceedings
Editors	Sharon Purchase
Place of Publication	Perth, Western Australia
Publisher	The University of Western Australia
Pages	31-38
Edition	Fremantle
ISBN (Print)	064645546X
Publication status	Published - 2005
Event	Shifts in Service Quality Over the Customer-Provider Relationship - Fremantle Duration: 1 Jan 2005 → …

Conference	Shifts in Service Quality Over the Customer-Provider Relationship
Period	1/01/05 → …

Cite this

@inproceedings{6f9a9098259b4f179a4b20bc56ce1e41,

title = "Shifts in Service Quality Over the Customer-Provider Relationship",

author = "T. Dagger and Jill Sweeney",

year = "2005",

language = "English",

isbn = "064645546X",

pages = "31--38",

editor = "Sharon Purchase",

booktitle = "ANZMAC 2005 Conference Proceedings",

publisher = "The University of Western Australia",

address = "Australia",

edition = "Fremantle",

note = "Shifts in Service Quality Over the Customer-Provider Relationship ; Conference date: 01-01-2005",

}

TY - GEN

T1 - Shifts in Service Quality Over the Customer-Provider Relationship

AU - Dagger, T.

AU - Sweeney, Jill

PY - 2005

Y1 - 2005

M3 - Conference paper

SN - 064645546X

SP - 31

EP - 38

BT - ANZMAC 2005 Conference Proceedings

A2 - Purchase, Sharon

PB - The University of Western Australia

CY - Perth, Western Australia

T2 - Shifts in Service Quality Over the Customer-Provider Relationship

Y2 - 1 January 2005

ER -