Service quality dimensionality: exploring a high-involvement, on-going service context

T.S. Dagger; Jill Sweeney

Service quality dimensionality: exploring a high-involvement, on-going service context

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

Original language	English
Title of host publication	Proceedings of the Australian and New Zealand Marketing Academy Conference
Editors	Robert N Shaw, Stweart Adam, Heath McDonald
Place of Publication	Deakin University, Geelong, Australia
Publisher	Learning Services
Pages	1981-1987
Volume	7
Edition	Deakin University, Victoria
Publication status	Published - 2002
Event	Service quality dimensionality: exploring a high-involvement, on-going service context - Deakin University, Victoria Duration: 1 Jan 2002 → …

Conference

Conference	Service quality dimensionality: exploring a high-involvement, on-going service context
Period	1/01/02 → …

Cite this

Dagger, T.S. ; Sweeney, Jill. / Service quality dimensionality: exploring a high-involvement, on-going service context. Proceedings of the Australian and New Zealand Marketing Academy Conference. editor / Robert N Shaw ; Stweart Adam ; Heath McDonald. Vol. 7 Deakin University, Victoria. ed. Deakin University, Geelong, Australia : Learning Services, 2002. pp. 1981-1987

@inproceedings{04b184b6122c48139a5cfe7b2afb85db,

title = "Service quality dimensionality: exploring a high-involvement, on-going service context",

author = "T.S. Dagger and Jill Sweeney",

year = "2002",

language = "English",

volume = "7",

pages = "1981--1987",

editor = "Shaw, {Robert N} and Stweart Adam and Heath McDonald",

booktitle = "Proceedings of the Australian and New Zealand Marketing Academy Conference",

publisher = "Learning Services",

edition = "Deakin University, Victoria",

note = "Service quality dimensionality: exploring a high-involvement, on-going service context ; Conference date: 01-01-2002",

}

Dagger, TS & Sweeney, J 2002, Service quality dimensionality: exploring a high-involvement, on-going service context. in RN Shaw, S Adam & H McDonald (eds), Proceedings of the Australian and New Zealand Marketing Academy Conference. Deakin University, Victoria edn, vol. 7, Learning Services, Deakin University, Geelong, Australia, pp. 1981-1987, Service quality dimensionality: exploring a high-involvement, on-going service context, 1/01/02.

Service quality dimensionality: exploring a high-involvement, on-going service context. / Dagger, T.S.; Sweeney, Jill.
Proceedings of the Australian and New Zealand Marketing Academy Conference. ed. / Robert N Shaw; Stweart Adam; Heath McDonald. Vol. 7 Deakin University, Victoria. ed. Deakin University, Geelong, Australia: Learning Services, 2002. p. 1981-1987.

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

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AU - Sweeney, Jill

PY - 2002

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VL - 7

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EP - 1987

BT - Proceedings of the Australian and New Zealand Marketing Academy Conference

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A2 - McDonald, Heath

PB - Learning Services

CY - Deakin University, Geelong, Australia

T2 - Service quality dimensionality: exploring a high-involvement, on-going service context

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