Service Quality And Customer Satisfaction: An Empirical Investigation In Indian Mobile Telecommunications Services

A. Eshghi, Sanjit Roy, S. Ganguli

Research output: Contribution to journal › Article

Original language	English
Pages (from-to)	119-144
Journal	Marketing Management Journal
Volume	18
Issue number	2
Publication status	Published - 2008

Cite this

@article{9ea856801b1e4fcc89c4a23c3790697c,

title = "Service Quality And Customer Satisfaction: An Empirical Investigation In Indian Mobile Telecommunications Services",

author = "A. Eshghi and Sanjit Roy and S. Ganguli",

year = "2008",

language = "English",

volume = "18",

pages = "119--144",

journal = "Marketing Management Journal",

issn = "1534-973X",

number = "2",

}