@inproceedings{84b3f2b6bbc84164b481ecc14057b42b,
title = "Service Decision-Making: The Interrelationship of Service Quality, Satisfaction, Quality of Life and Behavioural Intent",
author = "T. Dagger and Jill Sweeney",
year = "2003",
language = "English",
isbn = "0868039837",
volume = "2003",
pages = "2298--2159",
editor = "R. Kennedy",
booktitle = "Anzmac 2003 Conference Proceedings",
publisher = "Promaco Conventions Pty. Ltd.",
edition = "Adelaide, Australia",
note = "Service Decision-Making: The Interrelationship of Service Quality, Satisfaction, Quality of Life and Behavioural Intent ; Conference date: 01-01-2003",
}