Segmenting police 'customers' on the basis of their service quality expectations

Research output: Contribution to journal › Article

14 Citations (Scopus)

Original language	English
Pages (from-to)	72-100
Journal	The Service Industries Journal
Volume	18, No. 1
Publication status	Published - 1998

@article{728cdddeb5024816927eea34b423e850,

title = "Segmenting police 'customers' on the basis of their service quality expectations",

author = "David Webb",

year = "1998",

language = "English",

volume = "18, No. 1",

pages = "72--100",

journal = "The Service Industries Journal",

issn = "0264-2069",

publisher = "Taylor & Francis",

}