Risk mitigation at train stations: underlying causes of slips, trips and falls for passengers with reduced mobility

Vesna Popovic, Grégoire S Larue, Matthew Legge, Claire Brophy, Ross Blackman

Research output: Contribution to journalArticlepeer-review

Abstract

Slips, trips and falls (STFs) occur frequently at train stations and on trains, and result in passengers injuries. STFs underlying causes focusing on passengers with reduced mobility (PRM) were investigated. Mixed methods combining observation and retrospective interviews were used. Thirty-seven participants between 24 and 87 years of age completed the protocol. They navigated between three selected stations while wearing the Tobii eye tracker. In retrospective interviews, they were asked to explain their actions in selected video segments. The research identified the dominant risky locations and risk-taking behavior in risky locations. For example: (i) risky locations were the vicinity of obstacles, (ii) risky behavior was not looking at the gap between the platform and train. The dominant risky locations and behaviors could be considered as underlying causes of slips, trips and falls for PRMs. They can be applied during planning and design of rail infrastructure to predict and mitigate STFs.
Original languageEnglish
Pages (from-to)2255-2276
Number of pages22
JournalErgonomics
Volume66
Issue number12
Early online date4 Apr 2023
DOIs
Publication statusPublished - 2023
Externally publishedYes

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