Retail service quality and perceived value: A comparison of two models

J. C. Sweeney, G. N. Soutar, L. W. Johnson

Research output: Contribution to journalArticle

177 Citations (Scopus)
Original languageEnglish
Pages (from-to)39-48
Number of pages10
JournalJournal of Retailing and Consumer Services
Volume4
Issue number1
Publication statusPublished - 1997

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