Relationships between emotional labor, job performance, and turnover

Robyn Goodwin, M. Groth, S.J. Frenkel

Research output: Contribution to journal › Article › peer-review

157 Citations (Scopus)

Original language	English
Pages (from-to)	538-548
Journal	Journal of Vocational Behavior
Volume	79
Issue number	2
DOIs	https://doi.org/10.1016/j.jvb.2011.03.001
Publication status	Published - 2011

Access to Document

@article{ca8199db91b542209d394fb823a0ddce,

title = "Relationships between emotional labor, job performance, and turnover",

author = "Robyn Goodwin and M. Groth and S.J. Frenkel",

year = "2011",

doi = "10.1016/j.jvb.2011.03.001",

language = "English",

volume = "79",

pages = "538--548",

journal = "Journal of Vocational Behavior",

issn = "0001-8791",

publisher = "Academic Press",

number = "2",

}