TY - JOUR
T1 - Public Officials’ Gaming of Performance Measures and Targets
T2 - The Nexus between Motivation and Opportunity
AU - Taylor, Jeannette
PY - 2021
Y1 - 2021
N2 - Instead of using performance data to help improve organizational performance, many public officials have responded to the implementation of performance measurement (PM) systems in their organizations by gaming these systems. While research on the dysfunctional effects of PM is growing, we are still in search of frameworks and theories that are capable of explaining the causes of PM gaming by public organizations and officials. This research proposes that PM gaming is a product of the motivation of the officials and the opportunity presented by the context. It articulates specific propositions and presents a causal model that aims to provide a more systematic explanation about the main causes of PM gaming.
AB - Instead of using performance data to help improve organizational performance, many public officials have responded to the implementation of performance measurement (PM) systems in their organizations by gaming these systems. While research on the dysfunctional effects of PM is growing, we are still in search of frameworks and theories that are capable of explaining the causes of PM gaming by public organizations and officials. This research proposes that PM gaming is a product of the motivation of the officials and the opportunity presented by the context. It articulates specific propositions and presents a causal model that aims to provide a more systematic explanation about the main causes of PM gaming.
KW - behavior manipulation
KW - gaming
KW - motivation
KW - performance management
KW - performance measurement
UR - http://www.scopus.com/inward/record.url?scp=85082693158&partnerID=8YFLogxK
U2 - 10.1080/15309576.2020.1744454
DO - 10.1080/15309576.2020.1744454
M3 - Article
AN - SCOPUS:85082693158
VL - 44
SP - 272
EP - 293
JO - Public Performance and Management Review
JF - Public Performance and Management Review
SN - 1044-8039
IS - 2
ER -