Positive and Negative Value-in-use Factors in Financial Services: When do they matter

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

Original language	English
Title of host publication	Conference Proceedings SERVSIG Conference 2016
Place of Publication	Maastricht
Publisher	SERVSIG
Pages	763-767
ISBN (Print)	9789082568004
Publication status	Published - 2016
Event	AMA SERVSIG 2016 - Maastricht, Netherlands Duration: 17 Jun 2016 → 19 Jun 2016

Cite this

@inproceedings{be88d6de139a463b844d828629a1ca37,

title = "Positive and Negative Value-in-use Factors in Financial Services: When do they matter",

author = "Jillian Sweeney and Carolin Plewa",

year = "2016",

language = "English",

isbn = "9789082568004",

pages = "763--767",

booktitle = "Conference Proceedings SERVSIG Conference 2016",

publisher = "SERVSIG",

note = "AMA SERVSIG 2016 ; Conference date: 17-06-2016 Through 19-06-2016",

}