[Truncated] This study explores how patients with chronic illness conditions become empowered through their interactions with their regular physician. More specifically, it develops a multi-dimensional patient empowerment scale that is used to measure the impact of patient empowerment on patient satisfaction, patient trust, patient commitment and behavioural intentions towards the physician. Chronic illnesses such as diabetes and arthritis were deemed to be the most appropriate context for this study, as patients need to be empowered to manage the condition on a day-to-day basis over an extended period of time. They also need to consult the physician on a regular basis to obtain prescription drugs or clinically monitor their chronic illness condition. Thus, the physician is likely to constitute an important source of empowerment to patients.
|Qualification||Doctor of Philosophy|
|Publication status||Unpublished - 2002|
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