TY - JOUR
T1 - Organizational resilience and enterprise profitability in the Philippines during the COVID-19 pandemic
T2 - an approach using the fuzzy-set qualitative comparative analysis
AU - Romo, Glory Dee Antero
AU - Sarmiento, Jon Marx Paredes
AU - Durano, Francis Levi Abdala
AU - Acopiado, Imee Marie Añabesa
AU - Acuña, Thaddeus Retuerto
AU - Traje, Adonis Maquinto
AU - Wahing, Geraliza Degamo
N1 - Publisher Copyright:
© 2023, Emerald Publishing Limited.
PY - 2024/8/27
Y1 - 2024/8/27
N2 - Purpose: This paper aims to determine pathways leading to enterprise profitability during the COVID-19 pandemic in the Philippines. Design/methodology/approach: The study (N = 272) was participated by 228 micro, small and medium enterprises (MSMEs) and 44 large enterprises. Configurational analysis using the fuzzy-set qualitative comparative analysis was used in modelling combinations of firm characteristics and organizational resilience attributes that could lead to enterprise profitability. Findings: Using the Benchmark Resilience Tool of Resilient Organisations, the study showed that three main attributes of organizational resilience (leadership and culture, networks and relationships, and readiness to change) played significant roles in enterprise profitability. Other conditions of varying influence on profitability included costs, sales, number of employees and the number of years in operations of an enterprise. For MSMEs, profitability can be achieved if all resilience attributes are present, while for large enterprises, the absence of some resilience attributes can be compensated by other attributes such as low decline in sales, low employee reduction, and more years in operation. Research limitations/implications: While the COVID-19 pandemic’s impacts have been far-reaching, the MSMEs and large enterprises are more likely to be profitable if they have used the three organizational resilience attributes. Moreover, these attributes do not only improve firm profitability and the overall enterprise performance during the present pandemic but also prepare them for future shocks. Originality/value: To the best of the authors’ knowledge, modelling antecedents of enterprise profitability using configurational analysis is the first in the Philippines.
AB - Purpose: This paper aims to determine pathways leading to enterprise profitability during the COVID-19 pandemic in the Philippines. Design/methodology/approach: The study (N = 272) was participated by 228 micro, small and medium enterprises (MSMEs) and 44 large enterprises. Configurational analysis using the fuzzy-set qualitative comparative analysis was used in modelling combinations of firm characteristics and organizational resilience attributes that could lead to enterprise profitability. Findings: Using the Benchmark Resilience Tool of Resilient Organisations, the study showed that three main attributes of organizational resilience (leadership and culture, networks and relationships, and readiness to change) played significant roles in enterprise profitability. Other conditions of varying influence on profitability included costs, sales, number of employees and the number of years in operations of an enterprise. For MSMEs, profitability can be achieved if all resilience attributes are present, while for large enterprises, the absence of some resilience attributes can be compensated by other attributes such as low decline in sales, low employee reduction, and more years in operation. Research limitations/implications: While the COVID-19 pandemic’s impacts have been far-reaching, the MSMEs and large enterprises are more likely to be profitable if they have used the three organizational resilience attributes. Moreover, these attributes do not only improve firm profitability and the overall enterprise performance during the present pandemic but also prepare them for future shocks. Originality/value: To the best of the authors’ knowledge, modelling antecedents of enterprise profitability using configurational analysis is the first in the Philippines.
KW - Benchmark resilience tool
KW - COVID-19 pandemic
KW - Fuzzy-set qualitative comparative analysis
KW - Leadership
KW - Organizational resilience
KW - Profitability
UR - http://www.scopus.com/inward/record.url?scp=85164464188&partnerID=8YFLogxK
U2 - 10.1108/JGOSS-11-2022-0113
DO - 10.1108/JGOSS-11-2022-0113
M3 - Article
AN - SCOPUS:85164464188
SN - 2398-5364
VL - 17
SP - 474
EP - 494
JO - Journal of Global Operations and Strategic Sourcing
JF - Journal of Global Operations and Strategic Sourcing
IS - 3
ER -