Abstract
| Original language | English |
|---|---|
| Pages (from-to) | 1-18 |
| Journal | Journal of Career Assessment |
| DOIs | |
| Publication status | E-pub ahead of print - 31 Jul 2019 |
| Externally published | Yes |
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Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance. / Klonek, Florian; Will, Theresa; Ianiro-Dahm, Patrizia; Kauffeld, Simone.
In: Journal of Career Assessment, 31.07.2019, p. 1-18.Research output: Contribution to journal › Article
TY - JOUR
T1 - Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance
AU - Klonek, Florian
AU - Will, Theresa
AU - Ianiro-Dahm, Patrizia
AU - Kauffeld, Simone
PY - 2019/7/31
Y1 - 2019/7/31
N2 - Many individuals who struggle with career decisions seek professional guidance from career counselors. However, little is known about how to ensure that career guidance sessions are of high quality. Vital factors for a successful counseling process include a positive working alliance and empathy of the counselor. This study investigates how counselors’ behaviors, measured with a behavioral coding instrument, related to positive working alliances and empathy. We introduce a video-based instrument that measures microbehaviors and skills during career counseling sessions. Psychometric analyses were conducted on the basis of 53 video recordings. Double-coded sessions ( N = 18) showed excellent interrater reliabilities for the coded microbehaviors. By using a multitrait-multimethod approach, we established construct validity with another coding instrument, whereas criterion validity was established with respect to counselors’ empathy and working alliance ratings. We discuss theoretical implications of using video-based methods in career sessions to advance process research and present practical applications in terms of assessing quality assurance in career interventions.
AB - Many individuals who struggle with career decisions seek professional guidance from career counselors. However, little is known about how to ensure that career guidance sessions are of high quality. Vital factors for a successful counseling process include a positive working alliance and empathy of the counselor. This study investigates how counselors’ behaviors, measured with a behavioral coding instrument, related to positive working alliances and empathy. We introduce a video-based instrument that measures microbehaviors and skills during career counseling sessions. Psychometric analyses were conducted on the basis of 53 video recordings. Double-coded sessions ( N = 18) showed excellent interrater reliabilities for the coded microbehaviors. By using a multitrait-multimethod approach, we established construct validity with another coding instrument, whereas criterion validity was established with respect to counselors’ empathy and working alliance ratings. We discuss theoretical implications of using video-based methods in career sessions to advance process research and present practical applications in terms of assessing quality assurance in career interventions.
KW - Career counseling
KW - empathy
KW - working alliance
KW - video methods
KW - observational analyses
UR - https://www.scopus.com/record/display.uri?eid=2-s2.0-85070252615&origin=resultslist&sort=plf-f&src=s&st1=10.1177%2f1069072719865159&st2=&sid=feaf4ba9627931c044a644c6f28b177c&sot=b&sdt=b&sl=29&s=DOI%2810.1177%2f1069072719865159%29&relpos=0&citeCnt=0&searchTerm=
UR - http://www.mendeley.com/research/opening-career-counseling-black-box-behavioral-mechanisms-empathy-working-alliance
U2 - 10.1177/1069072719865159
DO - 10.1177/1069072719865159
M3 - Article
SP - 1
EP - 18
JO - Journal of Career Assessment
JF - Journal of Career Assessment
SN - 1069-0727
ER -