Offline and online banking - where to draw the line when building trust in e-banking

Kenneth Yap, D. Wong, C. Loh, R. Bak

Research output: Contribution to journalArticlepeer-review

101 Citations (Scopus)
Original languageEnglish
Pages (from-to)27-46
JournalInternational Journal of Bank Marketing
Volume28
Issue number1
DOIs
Publication statusPublished - 2010

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