Measuring service quality in a tertiary institution

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	72-82
Number of pages	11
Journal	Journal of Educational Administration
Volume	34
Issue number	1
Publication status	Published - 1996

Access to Document

@article{224aea8a76824e03bc6d14f36a89b1cc,

title = "Measuring service quality in a tertiary institution",

author = "G. Soutar and MM McNeil",

year = "1996",

language = "English",

volume = "34",

pages = "72--82",

journal = "Journal of Educational Administration",

issn = "0957-8234",

publisher = "Emerald Group Publishing Limited",

number = "1",

}