Managing workload, performance, and situation awareness in aviation systems

Research output: Chapter in Book/Conference paperChapterpeer-review

2 Citations (Scopus)


The management of workload and situation awareness by human operators is essential for safe and efficient aviation work systems. This chapter provides a review and general framework regarding how operators in aviation settings including piloting, air traffic control, and uninhabited aerial systems, manage workload and situation awareness. Techniques for measuring situation awareness and workload in aviation settings are reviewed. The central thesis is that workload, situation awareness and performance are intricately related, and that tasks demands are not imposed upon a passive aviation operator, but rather actively managed through resource allocation and strategy change. To conclude, practical challenges associated with the measurement and prediction of workload and SA in aviation are discussed.
Original languageEnglish
Title of host publicationHuman Factors in Aviation and Aerospace
EditorsJoseph R. Keebler, Elizabeth H. Lazzara, Katherine A. Wilson, Elizabeth L. Blickensderfer
Place of PublicationUK
Number of pages27
ISBN (Electronic)9780124201392
ISBN (Print)9780124202023
Publication statusPublished - 2022


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