Investigating IT Governance Implementation: Insights from an Australian Retailer of Home Improvement Products

Hafizah Mohamad Hsbollah, Alan Simon, Nicholas Letch

Research output: Contribution to journalArticle

Abstract

Abstract: This study discusses the implementation of IT Governance (ITG) at an Australian retailer of home improvement products,
namely Company B using Actor Network Theory as its theoretical lens. The focus is on how Company B assimilates its IT governing
processes with IT infrastructure to produce a stable ITG implementation. By investigating the historical background of how IT is
governed, this study explores how ITG structures, processes and relational mechanism’s arrangements and IT infrastructure are
implemented and how their interests become dynamically aligned. This study concludes that understanding the interests of all ITG
actors and the use of appropriate strategies are crucial for a successful ITG implementation.
Original languageEnglish
Pages (from-to)6553
Number of pages6
JournalJournal of Engineering and Applied Sciences
Volume12
Issue numberSI 3
DOIs
Publication statusPublished - 2017

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Investigating IT Governance Implementation: Insights from an Australian Retailer of Home Improvement Products. / Mohamad Hsbollah, Hafizah; Simon, Alan; Letch, Nicholas.

In: Journal of Engineering and Applied Sciences, Vol. 12, No. SI 3, 2017, p. 6553.

Research output: Contribution to journalArticle

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AB - Abstract: This study discusses the implementation of IT Governance (ITG) at an Australian retailer of home improvement products,namely Company B using Actor Network Theory as its theoretical lens. The focus is on how Company B assimilates its IT governingprocesses with IT infrastructure to produce a stable ITG implementation. By investigating the historical background of how IT isgoverned, this study explores how ITG structures, processes and relational mechanism’s arrangements and IT infrastructure areimplemented and how their interests become dynamically aligned. This study concludes that understanding the interests of all ITGactors and the use of appropriate strategies are crucial for a successful ITG implementation.

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