Internet Technologies, ECRM Capabilities, and Performance Benefits for SMEs: An Exploratory Study

Paul Harrigan, A. Schroeder, I. Qureshi, Y. Fang, P. Ibbotson, E. Ramsey, D. Meister

Research output: Contribution to journalArticlepeer-review

24 Citations (Scopus)
Original languageEnglish
Pages (from-to)7-45
JournalInternational Journal of Electronic Commerce
Issue number2
Publication statusPublished - 2010

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