Internationalisation of Singapore's companies in the food service sector

James Mok

Research output: ThesisDoctoral Thesis

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This project is an exploratory case study of Singaporean food service companies in different stages of internationalisation and the Critical Success Factors (CSFs) that impacted on their operations. To strengthen external validity, industry experts and acquirers of Singaporean food service brands were also interviewed. The study is unique in its use of the NVivo and Leximancer analytic tools to identify key constructs and themes. It found a diversity of issues that impacted on companies in various stages of internationalisation and provided aspiring companies with the CSFs they need to consider and developed a diagnostic tool they can use.
Original languageEnglish
Awarding Institution
  • The University of Western Australia
  • Soutar, Geoff, Supervisor
  • Choo, Stephen, Supervisor
  • Mazzarol, Tim, Supervisor
Award date21 Jun 2021
Publication statusUnpublished - 2021


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