@inproceedings{faaa8c41bdba47cc9b480f2687f478cd,
title = "Identifying Customers Likely to Churn",
author = "Steffen Zorn and Wade Jarvis and S. Bellman",
year = "2008",
language = "English",
isbn = "186308-144-5",
volume = "N/A",
pages = "8 pp",
editor = "Daniela Spanjaard and Sara Denize and Neeru Sharma",
booktitle = "Shifting Focus from the Mainstream to Offbeat",
publisher = "Promaco Conventions Pty. Ltd.",
edition = "Sydney NSW",
note = "Identifying Customers Likely to Churn ; Conference date: 01-01-2008",
}