TY - JOUR
T1 - How likely is the patient to be in cardiac arrest? Caller breathing descriptors in ambulance calls that were dispatched as cardiac arrest
AU - Perera, Nirukshi
AU - Riou, Marine
AU - Birnie, Tanya
AU - Finn, Judith
AU - Whiteside, Austin
AU - Majewski, David
AU - Ball, Stephen
N1 - Publisher Copyright:
© 2025 The Author(s)
PY - 2025/7
Y1 - 2025/7
N2 - Background: In emergency ambulance calls, callers use a variety of ways to describe patients’ breathing, or the absence thereof. Call-takers have the task of interpreting these descriptions, and for unconscious patients, determining if they fit with the dispatch system's requirements for a cardiac arrest. We aimed to categorise the breathing descriptions callers use and determine the likelihood of patients being in cardiac arrest for different breathing description categories. Method: Using call audio and ambulance dispatch data from St John Western Australia (Jan-Jun 2021) for cases dispatched as out-of-hospital cardiac arrest (OHCA) during initial “case entry” questioning, we created a schema of breathing descriptors and coded calls for their occurrence. For each descriptor we determined the percentage of cases confirmed by Emergency Medical Services (EMS) as being in arrest (true positive cases) on arrival at the scene. Results: Of 375 cases dispatched as OHCA, 85.3% (320) were true positives. Callers used a wide range of descriptors, across 23 categories. Descriptors with a high percentage of true positive cases were Dead, NOT breathing, Blue/Purple and Unsure. Some descriptors, notably Barely, Gasp and Laboured were less commonly OHCA, but still had over 50% true positives. Conclusion: Patients who are dispatched as OHCA by call-takers have a diverse range of caller descriptors for their breathing status. While descriptor categories varied in the percentage of EMS-confirmed OHCAs, none had a low percentage. We recommend exposing call-takers to the broad range of breathing descriptors which can be applied to their role in identifying OHCA and addressing caller perceptions of patient signs of life.
AB - Background: In emergency ambulance calls, callers use a variety of ways to describe patients’ breathing, or the absence thereof. Call-takers have the task of interpreting these descriptions, and for unconscious patients, determining if they fit with the dispatch system's requirements for a cardiac arrest. We aimed to categorise the breathing descriptions callers use and determine the likelihood of patients being in cardiac arrest for different breathing description categories. Method: Using call audio and ambulance dispatch data from St John Western Australia (Jan-Jun 2021) for cases dispatched as out-of-hospital cardiac arrest (OHCA) during initial “case entry” questioning, we created a schema of breathing descriptors and coded calls for their occurrence. For each descriptor we determined the percentage of cases confirmed by Emergency Medical Services (EMS) as being in arrest (true positive cases) on arrival at the scene. Results: Of 375 cases dispatched as OHCA, 85.3% (320) were true positives. Callers used a wide range of descriptors, across 23 categories. Descriptors with a high percentage of true positive cases were Dead, NOT breathing, Blue/Purple and Unsure. Some descriptors, notably Barely, Gasp and Laboured were less commonly OHCA, but still had over 50% true positives. Conclusion: Patients who are dispatched as OHCA by call-takers have a diverse range of caller descriptors for their breathing status. While descriptor categories varied in the percentage of EMS-confirmed OHCAs, none had a low percentage. We recommend exposing call-takers to the broad range of breathing descriptors which can be applied to their role in identifying OHCA and addressing caller perceptions of patient signs of life.
KW - Agonal breathing
KW - Call-taker
KW - Communication
KW - Emergency medical dispatch
KW - Emergency medical services
KW - Out-of-hospital cardiac arrest
KW - Recognition
UR - http://www.scopus.com/inward/record.url?scp=105007464780&partnerID=8YFLogxK
U2 - 10.1016/j.resplu.2025.100990
DO - 10.1016/j.resplu.2025.100990
M3 - Article
AN - SCOPUS:105007464780
SN - 2666-5204
VL - 24
JO - Resuscitation Plus
JF - Resuscitation Plus
M1 - 100990
ER -