How can collaboration between general practitioners and community pharmacists be improved to help chronic disease management reach its potential?: a grounded theory study

Allison Rieck

Research output: ThesisDoctoral Thesis

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Abstract

The strategies suggested by the professional interviewees (GPs, CPs) to control power distance were raising GP awareness to the improved CP CDM capabilities and skill set through both top-down and bottom-up approaches. CPs believed their skills in managing the patient-centred service model need to be improved, along with their ability to develop strong GP/CP relationships to better engage GPs in collaboration. Finally, a stronger CP/consumer relationship could be further utilised as an avenue for CPs to demonstrate to GPs the benefits CPs offer when they are included in patient management. The professional interviewees believed that improving GP/CP role negotiation to establish firm CDM roles and responsibilities would decrease GP concerns regarding fragmentation of collaborative patient care. Significantly, GP fears around medico-legal culpability and decreased patient benefits need to be minimised. Thus there is a need for CPs to formalise their role as healthcare professionals and not as retailers when collaborating with GPs. Consumers were also largely unaware of CPs’ CDM expertise, however they responded positively to the prospect of CPs delivering CDM...
Original languageEnglish
QualificationDoctor of Philosophy
Publication statusUnpublished - 2010

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