How bank branches affect customer service quality perceptions

Alvin Lee, K. Mizerski

Research output: Chapter in Book/Conference paperConference paper

Original languageEnglish
Title of host publicationConference Proceedings: Application and Synthesis in the Global Economy
EditorsA. Sohal, R. Cooney
Place of PublicationKuala Lumpur
PublisherMonash University Publishing
Pages357-366
VolumeN/A
EditionKuala Lumpur
ISBN (Print)0732622778
Publication statusPublished - 2005
EventHow bank branches affect customer service quality perceptions - Kuala Lumpur
Duration: 1 Jan 2005 → …

Conference

ConferenceHow bank branches affect customer service quality perceptions
Period1/01/05 → …

Cite this

Lee, A., & Mizerski, K. (2005). How bank branches affect customer service quality perceptions. In A. Sohal, & R. Cooney (Eds.), Conference Proceedings: Application and Synthesis in the Global Economy (Kuala Lumpur ed., Vol. N/A, pp. 357-366). Kuala Lumpur: Monash University Publishing.