@inproceedings{d99bcf66d16b44fb94f2cbbf13f849b6,
title = "HOTEL SERVICE QUALITY: A MOTIVATIONAL PERSPECTIVE IN A CROSS-CULTURAL CONTEXT",
author = "J.W.P. Goh and Anthony Pecotich",
year = "1999",
language = "English",
volume = "N/A",
pages = "37",
editor = "H. Timmermans",
booktitle = "Proceedings of the 6th International Conference on Recent Advances in Retailing and Service Science",
publisher = "European Institute of Retailing and Service Studies",
edition = "Las Croabas, Puerto Rico",
note = "HOTEL SERVICE QUALITY: A MOTIVATIONAL PERSPECTIVE IN A CROSS-CULTURAL CONTEXT ; Conference date: 01-01-1999",
}