Health information overload among health consumers: A scoping review

Israa Khaleel, Barbara Wimmer, Gregory Peterson, Syed Tabish Razi Zaidi, Erin Roehrer, Elizabeth Cummings, Kenneth Lee

Research output: Contribution to journalReview article

Abstract

Objective
To examine and identify the scope of research addressing health information overload in consumers.

Methods
In accordance with a published protocol, six electronic databases (PubMed, CINAHL, ERIC, PsycINFO, Embase, and Scopus), reference lists of included articles, and grey literature (Google Advanced Search and WorldCat) were searched. Articles in English were included, without any limit on the date of publication.

Results
Of the 69 records included for final analysis, 22 studies specifically examined health information overload, whereas the remainder peripherally discussed the concept alongside other concepts. The 22 studies focused on one or more of the following: 1) ways to measure health information overload (multi-item/single-item scales); 2) predictors of health information overload - these included low education level, health literacy, and socioeconomic status; and 3) interventions to address information overload, such as videotaped consultations or written materials. Cancer information overload was a popular topic amongst studies that focused on information overload.

Conclusion
Based on the identified studies, there is a clear need for future studies that investigate health information overload in consumers with chronic medical conditions other than cancer.

Practice Implications
This review is the initial step in facilitating future efforts to create health information that do not overload consumers.
Original languageEnglish
JournalPatient Education and Counseling
DOIs
Publication statusE-pub ahead of print - 12 Aug 2019

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Cite this

Khaleel, Israa ; Wimmer, Barbara ; Peterson, Gregory ; Zaidi, Syed Tabish Razi ; Roehrer, Erin ; Cummings, Elizabeth ; Lee, Kenneth. / Health information overload among health consumers: A scoping review. In: Patient Education and Counseling. 2019.
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Health information overload among health consumers: A scoping review. / Khaleel, Israa; Wimmer, Barbara; Peterson, Gregory; Zaidi, Syed Tabish Razi; Roehrer, Erin; Cummings, Elizabeth; Lee, Kenneth.

In: Patient Education and Counseling, 12.08.2019.

Research output: Contribution to journalReview article

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T1 - Health information overload among health consumers: A scoping review

AU - Khaleel, Israa

AU - Wimmer, Barbara

AU - Peterson, Gregory

AU - Zaidi, Syed Tabish Razi

AU - Roehrer, Erin

AU - Cummings, Elizabeth

AU - Lee, Kenneth

PY - 2019/8/12

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N2 - ObjectiveTo examine and identify the scope of research addressing health information overload in consumers.MethodsIn accordance with a published protocol, six electronic databases (PubMed, CINAHL, ERIC, PsycINFO, Embase, and Scopus), reference lists of included articles, and grey literature (Google Advanced Search and WorldCat) were searched. Articles in English were included, without any limit on the date of publication.ResultsOf the 69 records included for final analysis, 22 studies specifically examined health information overload, whereas the remainder peripherally discussed the concept alongside other concepts. The 22 studies focused on one or more of the following: 1) ways to measure health information overload (multi-item/single-item scales); 2) predictors of health information overload - these included low education level, health literacy, and socioeconomic status; and 3) interventions to address information overload, such as videotaped consultations or written materials. Cancer information overload was a popular topic amongst studies that focused on information overload.ConclusionBased on the identified studies, there is a clear need for future studies that investigate health information overload in consumers with chronic medical conditions other than cancer.Practice ImplicationsThis review is the initial step in facilitating future efforts to create health information that do not overload consumers.

AB - ObjectiveTo examine and identify the scope of research addressing health information overload in consumers.MethodsIn accordance with a published protocol, six electronic databases (PubMed, CINAHL, ERIC, PsycINFO, Embase, and Scopus), reference lists of included articles, and grey literature (Google Advanced Search and WorldCat) were searched. Articles in English were included, without any limit on the date of publication.ResultsOf the 69 records included for final analysis, 22 studies specifically examined health information overload, whereas the remainder peripherally discussed the concept alongside other concepts. The 22 studies focused on one or more of the following: 1) ways to measure health information overload (multi-item/single-item scales); 2) predictors of health information overload - these included low education level, health literacy, and socioeconomic status; and 3) interventions to address information overload, such as videotaped consultations or written materials. Cancer information overload was a popular topic amongst studies that focused on information overload.ConclusionBased on the identified studies, there is a clear need for future studies that investigate health information overload in consumers with chronic medical conditions other than cancer.Practice ImplicationsThis review is the initial step in facilitating future efforts to create health information that do not overload consumers.

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