Foreign versus local managers: Finding the perfect leaders for multinational hotel subsidiaries

Ringkar Situmorang, Arnold Japutra

Research output: Contribution to journalArticle

Abstract

Selection of senior managers in multinational corporations (MNCs) is a pivotal management decision that takes place within their subsidiaries. However, multinational corporation subsidiaries frequently encounter challenges in selecting host country managers that meet corporate qualification requirements. Thus, the aim of this study is to explore management practices in the selection process of senior managers within MNC subsidiaries. Particularly, this study provides an in-depth understanding of how the selection process affects the MNC subsidiaries in their human resource planning and management. Using a qualitative approach, semi-structured interviews were conducted in the context of international hotel subsidiaries in Jakarta, Indonesia. The interviews involved four different actors: expatriate (foreign) managers, local managers, regional executives and policy makers. The results reveal that the selection process of senior managers deviates from management ideal best practice, and that in this context, most senior managers are selected due to personal characteristics rather than their abilities.

LanguageEnglish
Pages68-77
Number of pages10
JournalInternational Journal of Hospitality Management
Volume78
DOIs
Publication statusPublished - 1 Apr 2019

Fingerprint

human resource
management practice
Multinationals
Subsidiaries
Hotels
Managers
Multinational corporations
Senior managers
Selection process
decision
planning
policy
Politicians
Qualitative approaches
Human resource management
Management practices
Indonesia
Structured interview
Host country
Qualification

Cite this

@article{7c7696db3e724a4180f0d39247e2e6e0,
title = "Foreign versus local managers: Finding the perfect leaders for multinational hotel subsidiaries",
abstract = "Selection of senior managers in multinational corporations (MNCs) is a pivotal management decision that takes place within their subsidiaries. However, multinational corporation subsidiaries frequently encounter challenges in selecting host country managers that meet corporate qualification requirements. Thus, the aim of this study is to explore management practices in the selection process of senior managers within MNC subsidiaries. Particularly, this study provides an in-depth understanding of how the selection process affects the MNC subsidiaries in their human resource planning and management. Using a qualitative approach, semi-structured interviews were conducted in the context of international hotel subsidiaries in Jakarta, Indonesia. The interviews involved four different actors: expatriate (foreign) managers, local managers, regional executives and policy makers. The results reveal that the selection process of senior managers deviates from management ideal best practice, and that in this context, most senior managers are selected due to personal characteristics rather than their abilities.",
keywords = "Employee management, Foreign and local managers, Hospitality, Indonesia, MNC, Senior management",
author = "Ringkar Situmorang and Arnold Japutra",
year = "2019",
month = "4",
day = "1",
doi = "10.1016/j.ijhm.2018.11.015",
language = "English",
volume = "78",
pages = "68--77",
journal = "International Journal of Hospitality Management",
issn = "0278-4319",
publisher = "Elsevier",

}

Foreign versus local managers : Finding the perfect leaders for multinational hotel subsidiaries. / Situmorang, Ringkar; Japutra, Arnold.

In: International Journal of Hospitality Management, Vol. 78, 01.04.2019, p. 68-77.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Foreign versus local managers

T2 - International Journal of Hospitality Management

AU - Situmorang, Ringkar

AU - Japutra, Arnold

PY - 2019/4/1

Y1 - 2019/4/1

N2 - Selection of senior managers in multinational corporations (MNCs) is a pivotal management decision that takes place within their subsidiaries. However, multinational corporation subsidiaries frequently encounter challenges in selecting host country managers that meet corporate qualification requirements. Thus, the aim of this study is to explore management practices in the selection process of senior managers within MNC subsidiaries. Particularly, this study provides an in-depth understanding of how the selection process affects the MNC subsidiaries in their human resource planning and management. Using a qualitative approach, semi-structured interviews were conducted in the context of international hotel subsidiaries in Jakarta, Indonesia. The interviews involved four different actors: expatriate (foreign) managers, local managers, regional executives and policy makers. The results reveal that the selection process of senior managers deviates from management ideal best practice, and that in this context, most senior managers are selected due to personal characteristics rather than their abilities.

AB - Selection of senior managers in multinational corporations (MNCs) is a pivotal management decision that takes place within their subsidiaries. However, multinational corporation subsidiaries frequently encounter challenges in selecting host country managers that meet corporate qualification requirements. Thus, the aim of this study is to explore management practices in the selection process of senior managers within MNC subsidiaries. Particularly, this study provides an in-depth understanding of how the selection process affects the MNC subsidiaries in their human resource planning and management. Using a qualitative approach, semi-structured interviews were conducted in the context of international hotel subsidiaries in Jakarta, Indonesia. The interviews involved four different actors: expatriate (foreign) managers, local managers, regional executives and policy makers. The results reveal that the selection process of senior managers deviates from management ideal best practice, and that in this context, most senior managers are selected due to personal characteristics rather than their abilities.

KW - Employee management

KW - Foreign and local managers

KW - Hospitality

KW - Indonesia

KW - MNC

KW - Senior management

UR - http://www.scopus.com/inward/record.url?scp=85057188138&partnerID=8YFLogxK

U2 - 10.1016/j.ijhm.2018.11.015

DO - 10.1016/j.ijhm.2018.11.015

M3 - Article

VL - 78

SP - 68

EP - 77

JO - International Journal of Hospitality Management

JF - International Journal of Hospitality Management

SN - 0278-4319

ER -