Exploring email service quality (EMSQ) factors

Jamie Murphy; R. Schegg; Doina Olaru; C. Hofacker

Exploring email service quality (EMSQ) factors

Jamie Murphy, R. Schegg, Doina Olaru, C. Hofacker

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

Original language	English
Title of host publication	Proceedings of the International Conference on Information and Communication Technologies in Tourism 2007
Editors	M Sigala, L. Mich, J. Murphy
Place of Publication	Austria
Publisher	Springer
Pages	425-434
Volume	14
Edition	Ljubljana, Slovenia
ISBN (Print)	9783211695647
Publication status	Published - 2007
Event	Exploring email service quality (EMSQ) factors - Ljubljana, Slovenia Duration: 1 Jan 2007 → …

Conference

Conference	Exploring email service quality (EMSQ) factors
Period	1/01/07 → …

Cite this

@inproceedings{11cef5424f004f4b8607c5f7f105c8e9,

title = "Exploring email service quality (EMSQ) factors",

author = "Jamie Murphy and R. Schegg and Doina Olaru and C. Hofacker",

year = "2007",

language = "English",

isbn = "9783211695647",

volume = "14",

pages = "425--434",

editor = "M Sigala and L. Mich and J. Murphy",

booktitle = "Proceedings of the International Conference on Information and Communication Technologies in Tourism 2007",

publisher = "Springer",

address = "Netherlands",

edition = "Ljubljana, Slovenia",

note = "Exploring email service quality (EMSQ) factors ; Conference date: 01-01-2007",

}

Exploring email service quality (EMSQ) factors. / Murphy, Jamie; Schegg, R.; Olaru, Doina et al.
Proceedings of the International Conference on Information and Communication Technologies in Tourism 2007. ed. / M Sigala; L. Mich; J. Murphy. Vol. 14 Ljubljana, Slovenia. ed. Austria: Springer, 2007. p. 425-434.

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

TY - GEN

T1 - Exploring email service quality (EMSQ) factors

AU - Murphy, Jamie

AU - Schegg, R.

AU - Olaru, Doina

AU - Hofacker, C.

PY - 2007

Y1 - 2007

M3 - Conference paper

SN - 9783211695647

VL - 14

SP - 425

EP - 434

BT - Proceedings of the International Conference on Information and Communication Technologies in Tourism 2007

A2 - Sigala, M

A2 - Mich, L.

A2 - Murphy, J.

PB - Springer

CY - Austria

T2 - Exploring email service quality (EMSQ) factors

Y2 - 1 January 2007

ER -