Examining the effects of the customer loyalty states on the word of mouth about retail web-sites

Sanjit Kumar Roy, Gul Butaney, Bhupin Bhutaney

Research output: Contribution to conference › Conference presentation/ephemera › peer-review

1 Conference paper

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2009

Examining The Effects Of The Customer Loyalty States On The Word Of Mouth About Retail Web-Sites
Roy, S., Butaney, G. & Bhutaney, B., 2009, 13th Pacific Asia Conference on Information Systems. http://www.pacis-net.org/index.jsp?t=proceeding&y=2009: National Sun Yat-sen University, Taiwan, Vol. 1. p. 1
Research output: Chapter in Book/Conference paper › Conference paper