@inproceedings{89b94d342fed46d8b8ee72f0d5b6cb47,
title = "Examining The Effects Of The Customer Loyalty States On The Word Of Mouth About Retail Web-Sites",
author = "Sanjit Roy and G. Butaney and B. Bhutaney",
year = "2009",
language = "English",
volume = "1",
pages = "1",
booktitle = "13th Pacific Asia Conference on Information Systems",
publisher = "National Sun Yat-sen University, Taiwan",
note = "Examining The Effects Of The Customer Loyalty States On The Word Of Mouth About Retail Web-Sites ; Conference date: 01-01-2009",
}