Evaluating a 360-Degree Professionalism Assessment Tool for Pharmacy Students During Community Placement

Amanda Mannolini, Deena Ashoorian, Marilyn Bacus (Contributor)

Research output: Contribution to conferencePosterpeer-review

Abstract

Title: Evaluating a professionalism assessment tool for pharmacy students during community placement

Background:
Professionalism is a difficult attribute to assess, a multisource feedback tool will provide a more objective assessment of the student’s competencies in relation to national standards.

Purpose:
To evaluate the 360-degree feedback assessment model in a Master of Pharmacy student community placement rotation. This study will guide its future application in integrating feedback from multiple sources and facilitating self-reflection to enhance student learning.

Methods
Prior to placement, information sessions about the purpose, process and expectations were held separately for the preceptors, tutors and students.

An online form that lists a set of values and behaviours as professionalism criteria derived from National Competency Standards Framework for Pharmacists in Australia was administered using Qualtrics. Students were assessed in each criterion using four levels of performance. Each level was allocated a value. A field for ‘general comments’ was provided for qualitative feedback.

Two site preceptors and a UWA tutor completed the form for each student. Students also complete the same form to self-assess their demonstration of each competency.

Findings
The online tool facilitated easy access in both metro and regional sites. Integrated marks were generated in a timely manner which provided an opportunity to identify students who don’t meet the expected standards. Capturing feedback from relevant parties offered a less biased and complete picture of a student’s need for development. It can provide students the opportunity to reflect and increase their self-awareness by comparing their self-ratings to the average ratings of their assessors.

Conclusion:
The study found the 360 model an effective assessment and feedback tool for education in workplace integrated learning. It provided opportunities in improving the feedback process to enhance student learning and growth in professionalism.

Deena Ashoorian, Discipline of Pharmacy
Amanda Mannolini, Discipline of Pharmacy
Marilyn Bacus, SDC Planning

Original languageEnglish
Publication statusPublished - Aug 2025
EventFIP World Congress - Copenhagen, Denmark
Duration: 31 Aug 20253 Sept 2025

Conference

ConferenceFIP World Congress
Country/TerritoryDenmark
CityCopenhagen
Period31/08/253/09/25

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