Employees as customers: Can the European Customer Satisfaction Index model contribute to our understanding of job satisfaction and employee loyalty?

Sam Mancini

Research output: ThesisDoctoral Thesis

Original languageEnglish
QualificationDoctorate
Awarding Institution
  • The University of Western Australia
Supervisors/Advisors
  • Soutar, Geoff, Supervisor
Thesis sponsors
Award date8 May 2022
Publication statusUnpublished - 2022

Embargo information

  • Embargoed from 09/06/2022 to 31/12/2023. Will become publicly available on 31/12/2023.

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