Emotional labour and emotion work: One or two sides of the same coin?

Research output: Chapter in Book/Conference paperConference paper

Original languageEnglish
Title of host publicationManagement Research, Education and Business Success: Is the future as clear as the past?
EditorsBritish Academy Of Management
Place of PublicationLondon, United Kingdom
PublisherBritish Academy of Management
Pages1-22
Volume21
EditionUniveristy of Warwick, UK
Publication statusPublished - 2007
EventEmotional labour and emotion work: One or two sides of the same coin? - Univeristy of Warwick, UK
Duration: 1 Jan 2007 → …

Conference

ConferenceEmotional labour and emotion work: One or two sides of the same coin?
Period1/01/07 → …

Cite this

Jordan, C., Soutar, G., & Kiffin-Petersen, S. (2007). Emotional labour and emotion work: One or two sides of the same coin? In B. A. O. Management (Ed.), Management Research, Education and Business Success: Is the future as clear as the past? (Univeristy of Warwick, UK ed., Vol. 21, pp. 1-22). London, United Kingdom: British Academy of Management.