Abstract
© 2015 by the American Congress of Rehabilitation Medicine. Abstract Objective To examine the effects of communication skills training on physiotherapists' supportive behavior during clinical practice. Design Randomized trial. Setting Hospital outpatient physiotherapy clinics. Participants Physiotherapists (N=24) and patients (N=24) with chronic low back pain. Interventions Two hospital clinics were randomly assigned to the intervention arm. Physiotherapists (n=12) received 8 hours of communication skills training focused on supporting patients' psychological needs. Physiotherapists (n=12) from 2 other hospital clinics formed a waitlist control arm. Main Outcome Measures Verbal communication between each physiotherapist and a patient was recorded on an audiotape, and independent, blinded raters used the Health Care Climate Questionnaire to assess physiotherapists' needs-supportive behavior (primary outcome). Results Independent raters' Health Care Climate Questionnaire scores favored the intervention arm (Cohen's d=2.27; P
| Original language | English |
|---|---|
| Pages (from-to) | 809-816 |
| Journal | Archives of Physical Medicine and Rehabilitation |
| Volume | 96 |
| Issue number | 5 |
| DOIs | |
| Publication status | Published - 2015 |