Diffusion of Email Customer Service in Singapore's Travel

Jamie Murphy; I. Tan; R. Abd-Rahman

Diffusion of Email Customer Service in Singapore's Travel

Jamie Murphy, I. Tan, R. Abd-Rahman

UWA Business School

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

Original language	English
Title of host publication	Proceedings of the Australian and New Zealand Marketing Academy Conference
Editors	Robert N Shaw, Stewart Adam, Heath
Place of Publication	Deakin University, Geelong, Australia
Publisher	Learning Services
Pages	341-348
Volume	7
Edition	Deakin University, Victoria
Publication status	Published - 2002
Event	Diffusion of Email Customer Service in Singapore's Travel - Deakin University, Victoria Duration: 1 Jan 2002 → …

Conference

Conference	Diffusion of Email Customer Service in Singapore's Travel
Period	1/01/02 → …

Cite this

@inproceedings{1570682f0843456e8c2855f2c895a4e3,

title = "Diffusion of Email Customer Service in Singapore's Travel",

author = "Jamie Murphy and I. Tan and R. Abd-Rahman",

year = "2002",

language = "English",

volume = "7",

pages = "341--348",

editor = "Shaw, {Robert N} and Stewart Adam and Heath",

booktitle = "Proceedings of the Australian and New Zealand Marketing Academy Conference",

publisher = "Learning Services",

edition = "Deakin University, Victoria",

note = "Diffusion of Email Customer Service in Singapore's Travel ; Conference date: 01-01-2002",

}

Murphy, J, Tan, I & Abd-Rahman, R 2002, Diffusion of Email Customer Service in Singapore's Travel. in RN Shaw, S Adam & Heath (eds), Proceedings of the Australian and New Zealand Marketing Academy Conference. Deakin University, Victoria edn, vol. 7, Learning Services, Deakin University, Geelong, Australia, pp. 341-348, Diffusion of Email Customer Service in Singapore's Travel, 1/01/02.

Diffusion of Email Customer Service in Singapore's Travel. / Murphy, Jamie; Tan, I.; Abd-Rahman, R.
Proceedings of the Australian and New Zealand Marketing Academy Conference. ed. / Robert N Shaw; Stewart Adam; Heath. Vol. 7 Deakin University, Victoria. ed. Deakin University, Geelong, Australia: Learning Services, 2002. p. 341-348.

Research output: Chapter in Book/Conference paper › Conference paper › peer-review

TY - GEN

T1 - Diffusion of Email Customer Service in Singapore's Travel

AU - Murphy, Jamie

AU - Tan, I.

AU - Abd-Rahman, R.

PY - 2002

Y1 - 2002

M3 - Conference paper

VL - 7

SP - 341

EP - 348

BT - Proceedings of the Australian and New Zealand Marketing Academy Conference

A2 - Shaw, Robert N

A2 - Adam, Stewart

A2 - Heath, null

PB - Learning Services

CY - Deakin University, Geelong, Australia

T2 - Diffusion of Email Customer Service in Singapore's Travel

Y2 - 1 January 2002

ER -