TY - JOUR
T1 - Diffusion and Success Factors of Mobile Marketing
AU - Scharl, Arno
AU - Dickinger, A.
AU - Murphy, Jamie
PY - 2005
Y1 - 2005
N2 - Mobile marketing offers direct communication with consumers, anytime and anyplace. This paper reviews mobile marketing and then investigates the most successful form of mobile communication, short message services ( SMS), via a quantitative content analysis of the Fortune Global 500 Web sites and qualitative interviews with European experts. The content analysis explores the diffusion of SMS technology and sheds light on mobile marketing campaigns of large multinational organizations. Combining a literature review with results from the qualitative survey leads to a conceptual model of successful SMS advertising. The paper closes with future research avenues for this emerging marketing tool. (c) 2004 Elsevier B.V. All rights reserved.
AB - Mobile marketing offers direct communication with consumers, anytime and anyplace. This paper reviews mobile marketing and then investigates the most successful form of mobile communication, short message services ( SMS), via a quantitative content analysis of the Fortune Global 500 Web sites and qualitative interviews with European experts. The content analysis explores the diffusion of SMS technology and sheds light on mobile marketing campaigns of large multinational organizations. Combining a literature review with results from the qualitative survey leads to a conceptual model of successful SMS advertising. The paper closes with future research avenues for this emerging marketing tool. (c) 2004 Elsevier B.V. All rights reserved.
U2 - 10.1016/j.elerap.2004.10.006
DO - 10.1016/j.elerap.2004.10.006
M3 - Article
SN - 1567-4223
VL - 4
SP - 159
EP - 173
JO - Electronic Commerce Research and Applications
JF - Electronic Commerce Research and Applications
IS - 2
ER -