The foregoing observation reflects a great deal of well-established theory and evidence that work design “matters,” not only for individuals and their health and well-being, but for the effective functioning of organizations and even societies. As we discuss in this chapter, work design can affect individuals’ sense of meaning, creativity, performance, desire to stay within an organization, likelihood of experiencing musculoskeletal problems, and more. At the same time, work design can affect how well members of a team share their knowledge, the quality of products made or services delivered, and the level of innovation in an organization. At the societal level, work design can also be critical: For example, in the context of cyber security, if poor work design causes poor performance that leads to undetected threats, there can be catastrophic consequences for national security. Miner (2003) analyzed theories of organizational behavior and rated work design theory as one of the small set of theories in this field that are simultaneously theoretically important, valid, and useful.
|Title of host publication||The Psychosocial Dynamics of Cyber Security|
|Editors||Stephen J. Zaccaro, Reeshad S. Dalal , Lois E. Tetrick, Julie A. Steinke|
|Place of Publication||New York|
|Number of pages||27|
|Publication status||Published - 19 Sep 2016|