Customer Service

M. Groth, Robyn Goodwin

Research output: Chapter in Book/Conference paper › Chapter › peer-review

Original language	English
Title of host publication	APA Handbook of Industrial and Organizational Psychology
Editors	Sheldon Zedeck
Place of Publication	Washington, DC
Publisher	American Psychological Association
Pages	329-357
Volume	3: Maintaining, Expanding and Contracting the Organization
Edition	First
ISBN (Print)	9781433807275
Publication status	Published - 2011

Cite this

@inbook{475283696469453bb949b1704e7660ce,

title = "Customer Service",

author = "M. Groth and Robyn Goodwin",

year = "2011",

language = "English",

isbn = "9781433807275",

volume = "3: Maintaining, Expanding and Contracting the Organization",

pages = "329--357",

editor = "Sheldon Zedeck",

booktitle = "APA Handbook of Industrial and Organizational Psychology",

publisher = "American Psychological Association",

address = "United States",

edition = "First",

}