Communication

Ari Antonovsky, Cristy Pirone, Pauline Spence, Robyn Clay-Williams, Karen Stead, Roderick Brown, Kat Hite

Research output: Chapter in Book/Conference paperChapterpeer-review

Abstract

This resource will not only be helpful for those explaining human factors issues in healthcare or designing good healthcare systems and environments, but also for those human factors and ergonomics professionals working in healthcare, students and healthcare administrators.

Key aspects of the resource include:
• Reducing the risk of errors in the care and treatment of patients (including consideration of cognitive processes, decision-making, situational awareness, interruptions and quality communications);
• Reducing the risk of injury from patient handling;
• Best practice use of healthcare information technology with good Human-Computer Interaction;
• Leadership and team behaviour;
• Developing and sustaining a culture for safety; and
• Good Work Health and Safety Systems.

The resource also provides contemporary references assisting an evidence-based approach and considering best practice.
Original languageEnglish
Title of host publicationA Human Factors Resource for Health Professionals and Health Services Staff
EditorsMelissa Baysari, Robyn Clay-Williams, T. Loveday
Place of PublicationSydney
PublisherHuman Factors and Ergonomics Society of Australia, Healthcare Ergonomics Special Interest Group
Chapter9
Pages39-45
Number of pages6
ISBN (Print)978-0-9946170-1-9
Publication statusPublished - 25 Mar 2020

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